24.4 Some or all of the Electronic Channels and the Banking Services may be shut down for a period of time each day for maintenance purposes and for such period of time you will not be able to access these Electronic Channels and the Banking Services. CIMB Bank may change such facilities and locations without giving you notice. Follow the on screen instructions to activate your Security Device. (m) Your failure, neglect or omission to maintain sufficient funds in the relevant Accounts to perform any of your instructions. 10.2 If you continue to use CIMB Clicks after the effective date of any variation of this Agreement you shall be deemed to have accepted such variation of this Agreement and to have agreed to be bound by the same. Make the most out of our range of banking accounts to meet your financial objectives. 1.3 Upon the approval of your application to use the Banking Services you accept that you have read, understood and agreed to be bound by the terms and conditions of this Agreement and you accept all inherent risks associated in conducting any transactions through the Electronic Channels. 4.11 CIMB Bank may terminate a Standing Instruction at any time by notice in writing to you or without notice at any time after being advised by the beneficiary that no further payment is required. 22.2 CIMB Bank may set aside, or place a hold on, monies in your Account in respect of any Retail Purchasing transaction on the day such transaction is presented to CIMB Bank for payment or on the day CIMB Bank receive notice of such transaction. 20.5 You shall not hold CIMB Bank and its Officers liable, responsible or accountable in any way whatsoever in the event of loss, injury or damage arising from your use of a Card or arising from any mechanical defect or malfunction of an ATM, interruption or loss of power supply to the ATM or for any other reason whatsoever. Internet e-Pin, CIMBClicks User ID, Internet Banking Password, One Time Passwords, PIN, Card and other Security Information 2.1 You shall at all times keep your Internet e-Pin, CIMBClicks User ID, Internet Banking Password, One Time Passwords, PIN and any other information related to the security of your access to and use of the Electronic Channels and the Banking Services (referred to in this clause collectively as the "Security Information") confidential and shall not share or disclose in any manner whatsoever the same to any person whatsoever including any Officers of CIMB Bank. (d) If by display (whether at CIMB Bank's premises or on CIMB Bank's website or CIMB Clicks) upon such display being made. All it takes is a S$10 spend to qualify! 2.12 You shall ensure that the microprocessor, magnetic stripe and/or data in the Card are not in any way altered or tampered with by any means whatsoever and immediately upon CIMB Bank's request you shall surrender the Card for the purpose of verification, rectification or validation of the data stored in the Card. 13.2 Your obligation to indemnify CIMB Bank shall survive the termination of your Accounts and/or access to and use of the Electronic Channels and/or the Banking Services or any part thereof. 7.2 You authorise CIMB Bank to procure any information concerning yourself from any person or any entity as CIMB Bank may in good faith deem fit in connection with your Accounts or the Banking Services and authorises the disclosure by such person of any information concerning yourself required by CIMB Bank. 4.13 Standing Instructions will remain effective nothwithstanding your death or bankruptcy / liquidation until notice of such death or bankruptcy / liquidation is received by CIMB Bank at which time CIMB Bank may stop such Standing Instructions. (r) Any loss which is caused by third parties. "Electronic Channels" means the internet (specifically CIMB Clicks and any other website specified by CIMB Bank), the network of automated teller machines operated by CIMB Bank and Partner Banks, point-of-sale terminals and other means of access to the Banking Services using the Card or any other electronic or telecommunications medium or access device designated by CIMB Bank through which the Banking Services offered by CIMB Bank may be accessed by you. 3.8 Any instructions received from one holder of an Account jointly held by you and another person which can be operated by a single signing authority will be deemed to be genuine and regular instructions pertaining to that Account and CIMB Bank shall be entitled to act on, rely upon and execute such instructions without any liability to the other holder of that Account or to any other persons. Indemnity 13.1 You will fully indemnify CIMB Bank against any liability, loss, damage, including (without limitation) solicitor and client costs and expenses (legal or otherwise) which CIMB Bank may sustain or incur, directly or indirectly, by reason of CIMB Bank having made available to you the Electronic Channels and Banking Services or any part thereof or having entered into this Agreement with you or the enforcement of CIMB Bank's rights under this Agreement or in acting upon any instructions which you may give in relation to the Electronic Channels and Banking Services or any negligence, fraud and/or misconduct on your part or on the part of any agents or representatives of yours or your breach of this Agreement. All rights reserved. 8.7 You shall co-operate and assist CIMB Bank in the conduct of its investigations. 25. Wide market access to over 30 global markets. Further CIMB Bank shall not be liable for any loss whatsoever, which you may suffer as a result of such invalidation. Evidence 15.1 You shall not dispute the validity, accuracy or authenticity of any evidence of your instructions and/or communications transmitted between CIMB Bank and you including, but not limited to, any evidence in the form of CIMB Bank's computer records such as telephone logs, transaction logs, magnetic tapes, cartridges, computer printouts and any other form of information and data storage. Get full details here. If no such written report, query or complaint is received by CIMB Bank within such period of time, CIMB Bank may not conduct an investigation into and answer your report, query or complaint. (n) Your inability to perform any transactions due to limits set by CIMB Bank from time to time. CIMB Bank will issue a new Card to replace a damaged Card upon request. CIMB Bank may debit your Account for such GST including default interest payable in the same manner as may be provided in this Agreement or in any other agreement for credit facilities and/or any other charges as CIMB Bank may prescribe from time to time even if such debiting results in the Account becoming overdrawn. Exclusions of Liability 9.1 CIMB Bank does not make any warranties or representations of any kind whatsoever with respect to Electronic Channels and the Banking Services provided by CIMB Bank, whether express or implied and, subject to Clause 9.5, shall not be responsible or liable for any loss whatsoever howsoever arising whether in tort, contract or otherwise, in relation to the provision of the Electronic Channels and the Banking Services whether suffered by you or any other person with the exception of loss which is caused by the fraudulent or gross negligent conduct of CIMB Bank's Officers. If such request can be carried out and if there is sufficient time to do so CIMB Bank may at its sole discretion, cancel, revoke, reverse or amend an earlier instruction if your request to cancel, revoke, reverse or amend the same is received and effected before the earlier instruction is executed. 20.4 You shall not pledge the Card or use it in any other way as security for credit or other such facilities. Waiver and Illegality 25.1 The failure or delay on the part of CIMB Bank in exercising any right, power, privilege or remedy under this Agreement upon any default on your part shall not impair any such right, power, privilege or remedy or be construed as a waiver thereof or any acquiescence in such default. (c) If by facsimile, email or other instantaneous communication, when dispatched. 4. 2.4 If you discover or have reasonable grounds to believe that the Security Information and/or Card has been lost, stolen, compromised in any way; and/or if you have received any statement, data or information which indicates that an unauthorised transaction has taken place or is otherwise not intended for you; and/or if any other event occurs which would, under the terms of this Agreement, allow CIMB Bank to suspend or cancel your use of Electronic Channels and Banking Services, you shall immediately notify CIMB Bank by calling +65 6333 7777 and as specified in Clause 8.1. 20.7 CIMB Bank may issue additional Cards to you or to the person who is the co-holder of an Account jointly held by you and such person provided the terms of the Account allow either you or such person to independently of each other operate the Account. Features & Benefits. "Internet Banking Password" means the password assigned to you or selected by you for your access to CIMB Clicks and the Banking Services as may be changed by you from time to time. 9.2 Without limiting the generality of Clause 9.1, CIMB Bank shall not be liable for any loss suffered by you or any other person caused by or arising from one or more of the following events or matters howsoever caused or incurred: (a) Any malfunction, defect in, breakdown, disruption and/or failure of any telecommunications, computer, terminal, server, device, software, hardware and/or system whether or not owned, operated or maintained by you, CIMB Bank or any other person, including but not limited to the failure of any such equipment or system to accept, recognise or process any Internet e-Pin, CIMB Clicks User ID, Internet Banking Password, One Time Passwords, PIN, Card or instruction. "Payee Corporations" means the corporations and billing organizations approved by CIMB Bank to which Payment can be made as may be added and varied from time to time and displayed under 'Payee List' on CIMB Clicks. Visit the CIMB SG website to view these offers. CIMB Bank is under no obligation to verify such instructions with you to determine its authenticity but CIMB Bank may, at its sole right and discretion, do so for its own purposes. Be cautious of phishing websites targeting CIMB Singapore customers. "Terms of Access" means the agreement between CIMB Bank and you containing the terms and conditions governing your access to CIMB Clicks and CIMB Bank's general website, www.cimbbank.com.sg. 9.3 CIMB Bank shall neither be responsible nor liable to you in any respect for any loss caused by or arising from CIMB Bank's execution or implementation of your instructions or any matter arising therefrom. (d) Any failure or delay caused by your internet browser or other software, computer virus or related problems. (o) Your failure, neglect or omission to act in accordance with the terms and conditions of this Agreement and any other rules, regulations, policies and guidelines currently in force. 16. 9. (k) Any prohibition, suspension, delay or restriction of your access to CIMB Clicks caused by, relating to or in connection with your Network Service Provider. 7.4 Though CIMB Bank shall endeavour to ensure the security of information which is transmitted through the Electronic Channels, CIMB Bank does not make any warranties in respect of the same and you hereby accept the risk associated with the use of the Electronic Channels including but not limited to the risk that all information transmitted through the Electronic Channels may be accessed by unauthorised persons and accordingly you shall not hold CIMB Bank responsible or liable for any such unauthorised access or theft of information or any loss resulting therefrom. 4.9 On the date of effecting payment pursuant to an instruction, CIMB Bank reserves the right to determine the priority of this payment order against cheques presented or any other existing arrangements with CIMB Bank. Any non-written notices or communications shall be given to CIMB Bank at your risk and CIMB Bank shall not be responsible for any loss or damage that you may suffer as a result of such notices or communications. However, where prior to acting on such instructions, CIMB Bank receives contradictory or inconsistent instructions from the other holder of that Account, CIMB Bank shall be entitled (but not obliged) to thereafter only act on the mandate of all the holders of the Account in question notwithstanding that any existing instructions specify otherwise. 1 January 2017. 15.2 Pursuant to Clause 15.1, such evidence shall be conclusive of your instructions and/or communications transmitted between CIMB Bank and you. Click here for more info. Refer to our FAQ for the steps to perform Account Linking Request. CIMB Bank may change such time without notifying you of such change. 11.4 All notices from you to CIMB Bank shall be effective only upon CIMB Bank duly recording the same in its records. (f) By any other manner as CIMB Bank deems fit. CIMB Bank may refuse to authorise any Retail Purchasing transaction that you wish to effect even if such transaction would not cause the Spending Limit to be exceeded. Visit our website for more information and how to apply. Application to use the Banking Services 1.1 Your application to use the Banking Services shall be made on such forms and in accordance with any procedures and directions as may be prescribed by CIMB Bank from time to time. 4.17 Certain instructions such as for telegraphic transfers will not be processed on the Business day on which such instruction is received by CIMB Bank but on one of the following Business days depending on the nature of the instruction. Have a secured and easy to manage bank account for your personal savings, investments, and loan applications in just 10 minutes. (h) Any purported access to and use of the Banking Services, your Internet e-Pin, CIMB Clicks User ID, Internet Banking Password, One Time Passwords, PIN and/or Card as well as any other software or hardware provided by CIMB Bank to you, if any. Termination, Suspension and Cancellation 12.1 CIMB Bank may suspend, terminate or restrict your Accounts and/or your access to the Electronic Channels and/or the Banking Services or any part thereof for any reason by giving 7 days prior notice to you and without any liability whatsoever to you or any third party for doing so. 24.10 Should you make any arrangement with any financial institution for the credit of your Deposit Account, whether at regular intervals or otherwise, and should your Deposit Account be terminated and replaced with another Deposit Account whether because of loss of your Card or otherwise, such arrangement shall continue in relation to your new Deposit Account as from the date when the first Statement with respect to the new Deposit Account is sent to you. Get your very own CIMB Preferred Current Account today. 8.6 If CIMB Bank requires more time to conduct its investigation, CIMB Bank shall extend the period stated in Clause 8.5 to such reasonable period as it deems necessary which shall as far as reasonably possible not exceed 30 days from the date of receipt of such report, query or complaint or where a written report, query or complaint is requested by CIMB Bank, within 30 days of receipt of such written report, query or complaint. In spite of the non-delivery or non-performance or defects in any such goods and services you shall pay CIMB Bank the full amount shown in the relevant statement. The 'Purpose of Payment' declaration is a compulsory Bank Negara Malaysia requirement. 3. 3.7 Where any instruction is ambiguous and/or inconsistent with other instructions, CIMB Bank shall be entitled to rely and act upon such instruction in accordance with any reasonable interpretation thereof which any Officer believes in good faith to be the correct interpretation of the same or refuse to act until CIMB Bank receives a fresh instruction or clarification in such form and manner as is required by CIMB Bank. (i) Any unauthorised access and/or use of the Banking Services by any person. 2.15 CIMB Bank has the right to invalidate your Security Information and/or Card at any time and without prior notice and without being obliged to provide any reason for such invalidation or to respond to any request for information from you. When will the scheduled transactions for fund transfers to CIMB Bank Singapore accounts be processed? 9.6 CIMB Bank is not liable in any way should you be unable to access CIMB Clicks or any part thereof, the rejection of your transactions, or the incorrect processing of your transactions as a result of your failure to maintain your account with the Network Service Provider or your failure to obtain or use the necessary internet browser and/or other hardware and/or software including but not limited to any failure to upgrade the relevant internet browser and/or hardware and/or software or to use the new and recent versions of the same as may be required by CIMB Bank. 24.3 If GST is charged on any payment you will pay such GST in addition to all sums payable and indemnify CIMB Bank against any payment it is required by law to collect and make in respect of such GST. "SMS-OTP" means the One Time Password sent to your mobile phone via SMS for the purpose of your access to CIMB Clicks and use of the Banking Services. 2.11 You shall acknowledge receipt of your Security Information and/or Card whenever requested to do so by CIMB Bank and failure to provide timely acknowledgement in the form required by CIMB Bank may prevent your access to and use of or continued access to and use of the Electronic Channels and the Banking Services. CIMB Bank shall determine the rates to apply when such FX Transactions are processed. You can also view your investment portfolio and insurance plans. (u) The consequences of the failure of any attempted transaction in respect of a type of account not permitted under this Agreement. All rights reserved. (c) Any of the Banking Services not being accessible, available or functioning. Apply now! If you have a CIMB Singapore Account, you can now use Clicks Malaysia to transfer funds to your own or 3rd party CIMB Bank Singapore Account. Disclosure of Information 7.1 You hereby expressly authorise and permit CIMB Bank to divulge, reveal and/or otherwise disclose any and all particulars and information relating to yourself or your Accounts or any transactions or dealings between you and CIMB Bank: (a) to any of its subsidiaries, affiliates, business partners and/or any other persons to the extent necessary to complete, verify or restrict a transaction or instruction; (b) to comply with laws, regulations, government agencies and authorities in Singapore and elsewhere including court orders and requests; (c) to verify the existence and condition of your Accounts for a third party such as a credit bureau or merchant; (d) to provide services relating to your Accounts or to offer other facilities, products and services unless you duly inform CIMB Bank otherwise; (e) in connection with examination by banking authorities; (f) to protect and defend CIMB Bank and its property; (g) to protect the interest of the public including but not limited to the detection of crimes and the apprehension of criminals; (h) to any person or organisation participating in the provision of electronic or, without limitation, other services in connection with banking services or usage or loyalty benefits made available or utilised by you, whether in Singapore or outside Singapore for the purpose of the operation of the said services, including but not limited to investigating discrepancies, errors or claims; (i) to any of CIMB Bank's related corporations (as such term is defined in the Companies Act, Chapter 50 of Singapore) for risk management purpose, for monitoring credit exposures across the CIMB Bank Group to you and for cross-selling purposes. 7.3 In submitting to CIMB Bank any application, instructions or in continuing with the Accounts or the use of the Banking Services, you shall be deemed to have conferred upon CIMB Bank in such application or by such conduct as the case may be your due authorisation and permission for such disclosure in accordance with the terms hereof. The one-stop solution with comprehensive investment options including Bonds, CFDs, ETFs, Futures, FX, Global Equities, Robo-advisor and Equity Financing Services. Does anyone have CIMB Fastsaver account referral code? CIMB Clicks is an Internet Banking portal that is accessible via the website (www.cimbclicks.com.sg) or on mobile (via CIMB Clicks Singapore app on iPhone or Android) by all CIMB Bank Singapore’s retail banking customers who possess a Singapore-Dollar Current Account or Savings Account. Start your financial journey with CIMB savings account. Click here for more info. Wide market access to over 30 global markets. You may not stop payment on such transaction nor use any monies set aside or held by CIMB Bank. 8.8 Upon the completion of an investigation, CIMB Bank shall make reasonable endeavours to correct any error and to make the necessary adjustments to your Accounts and notify you of the adjustments made pursuant thereto. 11.3 All notices and communications from you to CIMB Bank shall unless specified herein, be in writing, signed by you and sent to CIMB Bank at CIMB Bank's address as specified herein or any other address as may be notified to you from time to time. Security Alert 1. Enjoy free life insurance coverage when you open a savings account today. *Note: Please ensure that you select the closest 'Purpose of Payment' according to the intention of your transfer. Get UpSave account from CIMB and earn higher interest rate to help you grow your money faster. What should I do? 23. 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